Cheap-Car-Rental.com

The following were offered, not sought:

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From: Dr. K W[mailto:drw@mac.com] 
Sent: Thursday, October 15, 2009 11:22 AM
To: Cheap Car Rental
Subject: Re: Booking File Ref 25615

Dear Camille

Thank you very much for your excellent and efficient service.

I will be sure to use the services of your company again, next time I travel to the US.

Sincerely

K W   (Australia)
________________________________________________

Dr. K W. W

B.A. (Hons. 1), Ph.D., Ph.D., LL.M. (I.P.)
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Sent: Wednesday, September 23, 2009 2:57 PM
To: callcentre@cheap-car-rental.com
Subject: Re: Booking File Ref 18XXX

Dear Camille,
i would like to thank you very much.

I feel very fair and well supported.

For the future and for my next trips, where i require a rental car: i will
definately book over cheap car rental!!

Always got quick and effective replies from you and your team, so thank you
again !!

This is customer service!!!

BR (Sweden)
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From: <sxxx@villasxxxxx.com>
To: "Ray" <r.hatherly@transit-travel.com>
Sent: Monday, September 07, 2009 12:47 PM
Subject: Re: From cheap-car-rental home page


> Hello Ray,

> Thank-you very for your email. Your company has been wonderful in it's response to my problem, since I wrote the second time I have had three emails.

> Thank-you very much for your help, I very much appreciate it.

> Best regards,

> Sxxxx 

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Date: 2009/4/9
Subject: (no subject)
To: cheap.car.rental.com@gmail.com

Camille,

I just wanted to drop you a note. Last week I had to fly to Florida and I always book my cars through you. I checked your website and was about to book when another company came through with a 30% savings over your price. I made the mistake of booking with this company. Unlike your company where everything has ALWAYS been in order and delivered as promised. This company also out of Europe advertised one thing but delivered something else. 

I have learned my lesson and will continue booking my cars through your company.

My apologies and regards,

G N

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Dear Sirs, 

in the last two weeks, I have hired cars in USA in three different occasions and, once again, I have found your services absolutely fantastic. As usual, at the end of my trips, I need an extra effort from your side: please email me invoices (payment receipts) for the following 3 vouchers:

- Voucher n. xxxx  Dallas 13th Nov. - 16th Nov. 2008)
- Voucher n. yyyy  Los Angeles 16th Nov. - 18th Nov. 2008)
- Voucher n. zzzz (booking ref. vvvvvvvvvv: Dallas 20th Nov. - 21st Nov. 2008)

Thanking you in advance for your reply and assistance, I look forward to hearing from you.

Best Regards.

L C (Italy 24 Nov 2008)
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Hi,

I would just like to say thankyou to all concerned for all your help. Our trip to Vancouver was fantastic and the help which we received prior to going and the helpfulness of the staff at the airport both on arrival and departure made it a pleasure to deal with you. Many Thanks again

Regards

S S (mrs) (UK 16 Jul 2008)

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Dear Gabriela, 

Thank you for your prompt response. This is the second time I have had contact with your agency and the service response has been excellent both times. Please pass this information on to your supervisor.

It appears as though your agency handles the petrol issue the way all other agencies do. Your on-line "small print," however, gives the reader another impression. The writers of this text may wish to revisit the wording and use something closer to how you have described your policy.

Thanks again,

(Ms) G K (Germany 13 Aug 2008)

 

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