Dollar Implements no-smoking policy for rental cars
Starting 1 January 2011 Dollar and Thrifty fleets will be 100 Percent Smoke-Free as a result of a newly implemented policy of prohibiting smoking by renters at all US locations.
Scott Thompson, Dollar Thrifty President and CEO said,
"We are extremely pleased to now offer a 100 percent smoke-free fleet. We are passionate about providing our value-oriented customers with a rental experience that is consistent with our high standards, and we think that fresh, clean and smoke-free car interiors are essential to achieving our objectives.
Renters who do not comply with the new policy and return vehicles after smoking may face a charge of up to $250. This is necessary to cover the special cleaning required to remove all traces of tobacco residue and smoky odor from a vehicles interior. Rental cars that have been smoked in will be immediately grounded upon inspection and removed for a thorough detailing before being returned for customer use. All rental cars in Dollar and Thrifty fleets display a No Smoking sticker notifying renters of the potential charge for noncompliance.
We think it is important to follow suit with the rest of the U.S. travel industry's non-smoking approach so that travelers always have a smoke-free means of transportation. We're confident this new policy will not only be widely-accepted by customers, but greatly appreciated as well."
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